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Terms and Conditions

Website Policy

This website provides brief information and an overview of the products and cars of Taajeer Group (hereinafter referred to as "Motor Souq," "we," "us," or "the company").

This site (along with the documents referred to therein) informs you about the terms of use under which you can benefit from the Motor Souq site, including the use of electronic sites, access, browsing, linking, or registering to use the MotorSouq.com.sa website. MotorSouq.com.sa is an electronic site owned and operated by "Taajeer Group Company." All rights reserved.

Please read these terms of use carefully before you start using MotorSouq.com.sa as these terms will apply to your use and access to MotorSouq.com.sa. It is recommended to print a copy of these terms of use for future reference. Each time you use MotorSouq.com.sa, you confirm your acceptance of these terms of use and agree to comply fully with them. If you do not agree to these terms of use, you must immediately stop using or accessing MotorSouq.com.sa and leave the site immediately.

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we have made as they are binding on you once you access MotorSouq.com.sa.

Information about Taajeer Group - Motor Souq

For any inquiries related to specific information mentioned on MotorSouq.com.sa or for any inquiries regarding Taajeer Group - Motor Souq’s interests in car sales and distribution, please contact us at 920014254.

Terms of Use

Acceptance of Terms: By using MotorSouq.com.sa, you confirm your acceptance of these terms and conditions and agree to fully comply with them. If you do not agree with these terms, you must immediately stop using and leave the site.

Updating Terms: We may amend these terms at any time by updating this page. Please check this page regularly to stay informed of any changes.

Personal Information / User Inputs

Any personal inputs you provide through the website will be used solely to improve the service provided to you. The company makes efforts to ensure the security of collecting, transmitting, and storing personal information according to the nature of this data. We will not use this information to send any unsolicited messages. Since the company is not obligated to monitor or review any user inputs, it does not bear any responsibility for this information.

Additional Conditions

Privacy Policy: Defines the terms on which we process your personal data.

Accessibility Policy: Defines how the site is made accessible to users with special needs.

Cookie Policy: Defines the use of cookies on the site.

Access to and Use of the Site

Availability: We do not guarantee that the site or its content will always be available or uninterrupted. Access to the site is permitted on a temporary basis "as is." The site may be suspended, withdrawn, or changed without prior notice.

User Responsibilities: You must make all necessary arrangements to access the site and ensure that all persons who access the site through your internet connection are aware of these terms and agree to them.

Legal Use of the Site

Legal Use: The site must be used for lawful purposes only. Usage is prohibited in the following cases:
  • Violation of Laws: Any conduct that is contrary to local, national, or international laws and regulations.
  • Fraud: Any illegal or fraudulent conduct.
  • Harm to Minors: Any attempt to harm minors.
  • Sending Illegal Materials: Such as viruses or malware.

Intellectual Property Rights

Content Rights: We own or are licensed to use all intellectual property rights on the site and its contents. These rights are protected by copyright laws and international treaties.

Unauthorized Use: Any unauthorized use of the content is a violation of our rights.

Links

Third-Party Links: The site may contain links to other websites. We are not responsible for the content of those sites or any damages that may result from their use.

Links to the Site: You may not link to the site without prior written permission.

Interactive Services

From time to time, informational updates or other interactive services may be provided by MotorSouq.com.sa (“interactive services” or “platforms”). The platform provides information about goods and services provided by Taajeer Group - Motor Souq. The platform is operated, controlled, and supervised by the Taajeer Group - Motor Souq team. Taajeer Group - Motor Souq does not review or endorse content on the platform before it is broadcast live.

Taajeer Group - Motor Souq does not monitor or control the content, except under the circumstances detailed below in the content standards (see below). When another interactive service is provided, clear information will be provided about the type of service provided, whether it is managed, and what type of management is used (including whether it is human or technical).

There is no obligation to supervise, monitor, or review any interactive service, and we do not assume any responsibility for any loss or damage arising from the use of any interactive service by any user in a manner contrary to the content standards (see below) and will be expressly excluded, whether the interactive service is monitored or not. However, we will attempt to assess potential risks to users (particularly children) from third parties when using any interactive service. We will also decide in each case whether it is appropriate to supervise the service in question (including the type of supervision that can be conducted) in light of those risks.

Use of any interactive services by minors is subject to parental or guardian consent. We strongly recommend that parents communicate with their children about online safety as moderation is not foolproof. Minors using any interactive service should be aware of the potential risks they may face. Please refer to the terms below regarding children's use of MotorSouq.com.sa. If you encounter any difficulty or concern arising from the use of the interactive service or its content, you can contact us at 920014254.

Content Standards

Contributed Content: Must be accurate, original, and comply with the law. Content containing defamation, hate speech, or incitement to violence is prohibited.

Service Suspension and Termination

Actions: In the event of a breach of the terms, we reserve the right to take appropriate action, including suspending or terminating your right to use the site.

Reliance on Information

Accuracy: We do not guarantee that the information provided on the site is accurate, complete, or up-to-date. You should seek professional advice before making any decisions based on the content from one of the Motor Market sales team members by contacting 920014254.

Warranties

No Warranties: The site is provided "as is" without any express or implied warranties. Except as expressly stated in these terms of use, all express and implied terms, conditions, and warranties (including, but not limited to, warranties of satisfactory quality, fitness for purpose, or skill and care) are excluded to the fullest extent permitted by law.

Children Under 18

Parental Consent: Children under 18 must obtain permission from their parents or guardians to use the site.

Severability

If any part of these terms is determined by a competent legal authority to be invalid or unenforceable, that part will be deleted, and the remaining terms will continue in full force and effect and will continue to apply to your use of MotorSouq.com.sa.

Governing Laws

These terms of use, their subject matter, and formation (and any non-contractual disputes or claims) are governed by Saudi law. You and Taajeer Group - Motor Souq agree that the courts of Saudi Arabia in Jeddah shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms of use.

Payment and Refund Terms and Conditions of Use

Your use of this service depends on your acceptance of and compliance with these terms. These terms apply to all visitors, users, and others who access or use the service. By accessing or using the service, you agree to be bound by these terms. If you disagree with any part of the terms, you are not entitled to access the service.

Payment and Refund Terms and Conditions

Customer Obligations: Customers must adhere to the applicable payment and refund systems and terms, which comply with applicable laws and regulations. Any part of these terms must not be violated, and the customer, whether a natural person or a legal entity, has no right to claim compensation for any violation and bears all consequences resulting from it.

Financial Transfers: In the event of a technical necessity to transfer advance payment amounts from one sales order to another, the customer agrees and authorizes us to do so and may receive messages with tax documents related to the return and re-collection of the same amount without any additional obligations on him.

Payment Terms

Legal Eligibility: Customers must be at least 18 years old, legally authorized to enter into contractual obligations, and have the necessary authority to act on behalf of any persons listed in the reservation.

Customer Responsibility: Customers are responsible for their financial activities and must use their own bank account or payment or credit card. They alone bear the responsibility for any violation of this rule.

Verification of Information: Approval and payment mean that all entered information has been reviewed by the customer and is correct.

Payment Verification: No action will be taken regarding the sale process or provided service until the paid amount appears on the company's bank statement.

Rejected Transactions: For rejected transactions deducted from point-of-sale devices that have been deducted from the guest's account, the guest should review their bank without any responsibility on the company.

Refund Terms

Refund Request: In case of a desire to refund the paid amount, the customer must review the company branch where the payment was made to submit a return request and the necessary documents according to the company's policy.

Refund Duration: Refunds of customer deposits from Taajeer Global - Motor Market may take 30 business days from the date of submitting the refund request and fulfilling all required documents. For payment and credit card transactions, the customer must follow up with their bank if the amount does not appear in their account within the indicated period.

Modification of Terms

These systems, terms, and methods of payment are subject to Saudi laws. We reserve the right to modify or replace these terms at any time, and changes will be posted on this page. Your use of the services after posting these changes constitutes your acceptance of the modified terms of use.

Approved Bank Payment Methods

  • ATM transfers, internet banking transfers, phone transfers, and manual bank transfers.
  • Point of Sale (POS).
  • Online payments approved by the company.

Important Notes

The original transfer receipt must be presented to the branch in the case of manual transfers.

Procedures resulting from any deposit will not be completed until confirmed by the bank statement and the original deposit receipt is available with the accounts department.
For more information or to report a violation, please contact us at 920014254.